Partner Profile: 9-1-1 Dispatchers —The First First Responder

Nearly all emergencies begin the same way: with a 9-1-1 call made. In Eagle County, those calls, as well as non-emergency calls, are answered by 24 Vail Public Safety Communications Center 9-1-1 dispatchers. 24/7/365, they are first “on scene” of police, fire and EMS calls, and are the lifeline between citizens and the help they request.

During the 2015 Alpine World Ski Championships, we are proud to be working alongside — literally! — our partners at Colorado State Patrol Dispatch. CSP dispatchers are working from a remote station set up inside the normal communications center, dispatching the troopers who are assigned to the event.

Dispatchers Jennifer Kirkland and Robert Petrowsky.

In addition to our event staffing in the communications center, the Event Command Post is staffed daily with two dispatchers per shift, two shifts each day.

“The work these fine people do, both during the 2015 Alpine World Ski Championships and every day, is selfless, tireless work. They really go above and beyond the call of duty,” says Tom Banker, VPSCC Director.

VPSCC is proud to be a part of the public safety team!